Blackmagic Media Express questions & answers

Assists multiple programs with media capture and editing
J
Question by Jan
472 views
September 3, 2016

Why can't I use all match (hockey) Realtime H.264 Encorder (from camera JVC)? The encoder doesn't working all match. I have a problem with the same every match. Encoder is stopping after same minutes every match. Please help me!

Stephen Prastman
Answer by Stephen Prastman

I've checked the official website and it appears that the software is working just fine which means there is a problem with the version installed on your computer, with the apps on your computer or with the settings that are configured within your application.


I recommend downloading a new version of the software through the proper channels.


Official website: https://www.blackmagicdesign.com/products/intensity/software


I've mentioned proper channels because there is no direct link provided, instead they offer the option to find a reseller close to your area.

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